Privacy Policy

 

Welcome to The BrandTshirts (“we,” “our,” or “us”). We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit or make a purchase through https://thebrandtshirts.com.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of our website, and from trusted third-party service providers. The information collected may include personal information, technical information, transaction details, and communication records.

Information You Provide Directly

When you visit or place an order on our website, you may voluntarily provide information including but not limited to:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • City, State and PIN Code
  • Order Details
  • Product Preferences
  • Payment Information (processed securely by our payment partners)
  • Any message or enquiry submitted through our Contact Form

This information is required to process your orders, communicate with you, and provide customer support.

Account Information

If you create an account on our website, we may collect:

  • Username
  • Password (encrypted)
  • Saved Addresses
  • Order History
  • Wishlist Items (if available)

You are responsible for maintaining the confidentiality of your login credentials.

Content Submitted by Users

You may voluntarily submit:

  • Product Reviews
  • Ratings
  • Feedback
  • Comments
  • Photos
  • Suggestions

Any content submitted publicly may be visible to other users of the website. Please avoid sharing sensitive personal information in reviews or public comments.

Information Collected Automatically

When you browse our website, certain information is automatically collected, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Internet Service Provider
  • Date & Time of Visit
  • Pages Viewed
  • Products Viewed
  • Referral Website
  • Session Duration
  • Click Activity
  • Shopping Cart Activity
  • Cookies and Similar Technologies

This information helps us improve website performance and customer experience.

Cookies Policy

Our website uses cookies and similar technologies to:

  • Keep you logged in
  • Remember shopping cart items
  • Save your preferences
  • Improve website speed
  • Analyze visitor behaviour
  • Display relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

How We Use Your Information

We use your information for various business purposes, including:

Order Processing

  • Processing and confirming your orders
  • Shipping products
  • Tracking deliveries
  • Managing returns and replacements
  • Sending invoices

Customer Support

  • Responding to enquiries
  • Resolving complaints
  • Providing after-sales service
  • Processing warranty or replacement requests

Website Improvement

  • Improving website functionality
  • Enhancing user experience
  • Detecting technical issues
  • Preventing fraud

Marketing & Promotions

With your consent, we may send:

  • Promotional Emails
  • New Product Launches
  • Discount Offers
  • Festival Offers
  • Exclusive Deals
  • Newsletter Updates

You may unsubscribe at any time using the unsubscribe link in our emails.

Payment Information

The BrandTshirts accepts payments through trusted and secure payment gateway providers.

Payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • EMI (where available)
  • Cash on Delivery (selected locations)

We do not store your credit card, debit card, CVV, UPI PIN, or internet banking credentials on our servers.

All online payments are encrypted using secure SSL technology and processed by certified payment partners.

Sharing of Information

We do not sell, rent, or trade your personal information.

However, your information may be shared with trusted third parties strictly for business purposes, including:

  • Courier & Logistics Companies
  • Payment Gateway Providers
  • Banking Partners
  • Website Hosting Providers
  • Marketing Service Providers
  • Government Authorities (where legally required)

These partners are obligated to maintain the confidentiality and security of your information.

Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL Encryption
  • Secure Servers
  • Firewall Protection
  • Restricted Administrative Access
  • Malware Monitoring
  • Regular Security Updates

While we strive to protect your information, no online transmission can be guaranteed to be 100% secure.

Fraud Prevention

We reserve the right to:

  • Cancel suspicious orders
  • Verify customer identity
  • Contact customers before dispatch
  • Report fraudulent activities to law enforcement agencies

Orders found to be fraudulent may be cancelled without prior notice.

Third-Party Services

Our website may contain links to third-party websites including payment gateways, courier partners, or social media platforms.

We are not responsible for the privacy practices of these third-party websites. Users should review their respective privacy policies before providing personal information.

Children’s Privacy

Our products are not intended for children below the age of 18 without parental supervision.

We do not knowingly collect personal information from children.

Legal Compliance

We may disclose your information if required:

  • Under applicable Indian laws
  • Court Orders
  • Government Requests
  • Legal Investigations
  • Fraud Prevention
  • Protection of our legal rights

Intellectual Property

All website content including:

  • Logos
  • Product Images
  • Graphics
  • Designs
  • Product Descriptions
  • Text Content
  • Website Layout

are the intellectual property of The BrandTshirts and may not be copied, reproduced, modified, distributed, or used without prior written permission.

If you believe that any content on our website infringes your intellectual property rights, please contact us at support@thebrandtshirts.com with complete details and supporting documents.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

Users are encouraged to review this page periodically.

Contact Information

The BrandTshirts

Website: https://thebrandtshirts.com

Email: support@thebrandtshirts.com

Phone: +91 7905650001

Address:

833B Barra 8,

Kanpur,

Uttar Pradesh – 208027,

India

For any questions regarding this Privacy Policy, please contact us using the above details.